Terms of Service

These Terms of Service (the "Terms") are an agreement between you and Conclade.com ("Conclade", "we", "us"), and govern your access to and use of conclade.com and the related services we provide (the "Service"). Conclade.com is based in the State of Texas, United States.

Please read section 13 and section 14 carefully. They limit our liability to you.

1. Acceptance

By creating an account, registering for an event, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

If you accept these Terms on behalf of a company or other organization, you represent that you have authority to bind it, and "you" means that organization.

2. Eligibility and accounts

You must be at least 13 years old, and old enough to form a binding contract where you live, to use the Service. You agree to provide accurate registration information, keep it current, and keep your credentials confidential. You are responsible for everything that happens under your account. Tell us promptly at [email protected] if you believe your account has been used without your authorization.

3. The Service

Conclade is a platform for hosting and attending online events, including scheduled one-to-one and small-group conversations, breakout rooms, and related matchmaking and networking features. We may add, change, or remove features at any time. We may also set reasonable limits on use of the Service.

Video and audio meetings run through third-party meeting providers. Their availability and quality are outside our control.

4. Events, tickets, payments, and refunds

Organizers run their events; Conclade provides the platform. The organizer of an event — not Conclade — is responsible for the event's description, content, scheduling, conduct, communications with attendees, and for delivering what was promised.

Prices and purchase terms. The prices, fees, taxes, and terms shown at registration or checkout apply to that transaction. Payments are processed by our third-party payment processor, and your purchase is also subject to that processor's terms.

Refunds and cancellations. Unless we state otherwise in writing, the organizer's stated refund policy governs, and the organizer is responsible for cancellations and refunds for their event. Where Conclade charges you a platform or service fee, that fee is subject to our Refund Policy, which also governs purchases you make from Conclade itself, such as prepaid ticket inventory.

Organizer payouts. If you receive payments through the Service, you are responsible for providing accurate payout and tax information, for any chargebacks and disputes on your events, and for your own tax obligations.

5. Organizer responsibilities

If you host an event, you additionally agree that:

• you have the rights and authority to host the event and to use any content you upload;
• your event, its content, and your handling of attendee information comply with all applicable laws, including consumer protection, privacy, recording, and anti-discrimination laws;
• you will use attendee information you receive through the Service only to run your event, and not sell it or use it for unrelated marketing; and
• you are responsible for obtaining any notice or consent that applies to recording, transcribing, or summarizing conversations at your event.

6. Meetings and recordings

Some events are configured to record audio, produce transcripts, and generate AI-assisted summaries and meeting reports. Where recording is configured, the Service asks you before you join and you may decline. How this information is handled, who can access it, and how long it is kept are described in our Privacy Policy.

Recording and wiretap laws vary by jurisdiction, and some require every participant's consent. You are responsible for complying with the laws that apply to you. Do not record, transcribe, or redistribute a conversation on the Service by other means without the consent of the participants.

7. Acceptable use

You may not, and may not permit anyone else to:

• break the law, infringe anyone's rights, or facilitate fraud or deception;
• harass, threaten, stalk, defame, exploit, or impersonate anyone;
• post or transmit unlawful, hateful, sexually exploitative, or abusive content;
• host a sham event, or use the Service primarily to solicit, spam, or recruit participants for something other than the stated event;
• upload malware, or interfere with, overload, or disrupt the Service;
• probe, scan, or test the vulnerability of the Service, or circumvent its authentication, rate limits, or access controls;
• scrape or bulk-collect information from the Service by automated means, or use it to build a competing product or to train machine-learning models;
• reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent that restriction is unenforceable by law; or
• resell, sublicense, or share access to the Service with people it was not issued to.

We may investigate and take appropriate action, including removing content and suspending accounts.

8. Your content

You keep ownership of the content you submit — your profile, event descriptions, messages, and anything else you upload ("Your Content"). You grant Conclade a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify for formatting, transmit, and display Your Content solely to operate, provide, secure, and improve the Service, and to promote an event to the audience you directed it to. This license ends when you delete Your Content, except for copies retained in routine backups and for content others have already received.

You represent that you have the rights necessary to submit Your Content and that it does not violate these Terms or anyone's rights.

9. Our intellectual property

The Service — including its software, design, text, graphics, and the Conclade name and logo — is owned by Conclade.com or its licensors and is protected by intellectual property law. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service. We reserve all rights not expressly granted.

If you send us feedback or suggestions, we may use them without obligation or compensation to you.

10. Third-party services

The Service integrates with third parties, including meeting providers, payment processors, calendar and sign-in providers, and analytics tools. We are not responsible for third-party services, and your use of them is governed by their own terms and privacy policies.

11. Suspension and termination

You may stop using the Service and delete your account at any time.

We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated these Terms, if your use creates risk or legal exposure for us or other users, or if we discontinue the Service. If we terminate your account without cause, we will refund any prepaid, unused fees.

Sections 8 (as to licenses that survive), 9, 12, 13, 14, 15, and 17 survive termination.

12. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Conclade disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, timely, or error-free, that defects will be corrected, or that meetings, recordings, or transcripts will be accurate, complete, or preserved. Transcripts and AI-generated summaries are produced by automated systems and may contain errors; do not rely on them as a verbatim or authoritative record.

Conclade does not run the events on the Service and does not endorse, verify, or vouch for any organizer, attendee, or event. Your interactions with other users are at your own risk. Exercise the same caution meeting people through Conclade that you would meeting them anywhere else.

13. Limitation of liability

To the fullest extent permitted by law:

• Conclade will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity, whether or not we were advised of the possibility.
• Conclade's total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid Conclade in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

These limits apply regardless of the legal theory and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

14. Indemnification

You will indemnify, defend, and hold harmless Conclade.com and its officers, members, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of your use of the Service, Your Content, an event you host, or your violation of these Terms or of any law or third-party right.

15. Governing law and venue

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules.

You and Conclade agree that the exclusive jurisdiction and venue for any such dispute is the state and federal courts located in the State of Texas, and each party consents to personal jurisdiction there and waives any objection to that venue as inconvenient.

The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in this section prevents either party from seeking injunctive or other equitable relief in those courts to protect its intellectual property or confidential information.

16. Changes to these Terms

We may update these Terms. When we do, we will post the updated version on this page and change the effective date at the top, and for material changes we will give additional notice through the Service or by email before they take effect. Your continued use of the Service after that means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

17. General

These Terms, together with the Privacy Policy and any terms shown at checkout, are the entire agreement between you and Conclade about the Service and supersede any prior agreement on that subject.

If a provision is held unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the rest of the Terms remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship, and there are no third-party beneficiaries.

Neither party is liable for a failure to perform caused by events beyond its reasonable control. We may send notices to the email address on your account; you may send notices to [email protected].

18. Contact us

Conclade.com Email: [email protected]